Yes. A familiar-sounding voice is no longer proof of identity. Verify urgent requests through a separate trusted channel before sending money or sensitive information.
How to verify the caller
- Hang up and call the person at a known number.
- Ask something an outsider would not know.
- Create a family or workplace verification phrase.
- Require a second approval for money and account changes.
This page provides general security guidance, not a guarantee that any individual message is safe. When money, passwords, remote access, or sensitive records are involved, verify through a separate trusted channel.