Heartland Macs · Kansas City IT support

Is this delivery text message legitimate?

Unexpected delivery problem texts often lead to fake USPS, UPS, FedEx, or retailer payment pages.

Do not use the message link. Open the carrier’s official app or type its website yourself and enter the tracking number there.

Common warning signs

Watch for urgent requests to reschedule a delivery, correct an address, pay a small redelivery fee, or provide card details through an unfamiliar domain.

If you paid

Contact the card issuer immediately. The small charge may be used to verify a stolen card or enroll you in recurring charges.

This page provides general security guidance, not a guarantee that any individual message is safe. When money, passwords, remote access, or sensitive records are involved, verify through a separate trusted channel.